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The basic concepts of quality of medical services and ideas updated


. If these fundamental questions lack of scientific, clear and unified understanding of different views, today, will directly affect the quality of medical services to improve the effectiveness and efficiency of a work, the basic nature of the medical service quality to space limitations, here only discuss the content of diversity and dynamic concept of the 2 definitions of medical service quality is very important and basic properties. 1. The diversity of content quality of medical services: In the past capacity of medical technology - the technology at a reasonable diagnosis and treatment of patients the ability to correct,[link widoczny dla zalogowanych], has been considered the only content of the medical service quality. At present,[link widoczny dla zalogowanych], people understanding the connotation of medical services has been significantly changed. Representative view is that one by one abedian Don's A 2. The concept of medical service quality dynamics: Research Constitution found that the concept of quality of medical services at community health care systems and values and reflect the overall objectives of the specific, it will progress as the DU and health care career development and continuous improvement. Since the Second World War too,[link widoczny dla zalogowanych], with the economic development and DU will progress,[link widoczny dla zalogowanych], and health care system and the central task of the target has undergone significant change 3 times. Relman concluded that three revolutions, the first revolution is the beginning of World War II to the late 6O end. Medical services during this period to expand the scale of focus, so this period is called the medium term. the central task of this period is to control the rapid growth of medical costs, the cost-conscious quality of medical services persisted in, called the Author t100083 Beijing Medical University, Xi-management training in the dry wall 559 * all life is the central issue of concern to medical and health services, equity, efficiency and results. goal is to create a place where everybody can get basic medical and health service system The system provides the quality of health services should be satisfactory, the price for the general public, quality of medical services are widely endorsed the concept of two: one is the U.S. OTA (O Sh�� eeoftechnologyassessment) 1988 was proposed: the quality of medical services is the use of medical and related scientific knowledge and technology, existing medical conditions, medical service expected to increase patient outcomes and reduce the extent of patient non-expected results. physical and mental health patients and that patient satisfaction) of capacity. Medical services in the establishment of a The second change is the quality of medical services, Inaccurate positioning of medical service quality mainly in the quality of medical services into the structure (foundation) quality, process (part of) the quality and outcomes (terminal quality). As we all know, the purpose is to determine the health care structure of medical services, the sole basis for the process and determine the primary effect of the standard of medical services and health care services} the structure and process of cut to achieve the purpose of the means necessary medical services, they are neither objective nor is it necessary conditions, therefore, can not become a standard to judge quality of medical services. Currently, the scientific quality of medical services has been made in positioning positive progress. The quality of medical services in a clear position on the outcome of medical services, namely,[link widoczny dla zalogowanych], quality of medical services in the health care and mental health patients in the recovery area the patient satisfaction level achieved. This position is the basic objective of health care services determined. (Close lotus. 1996 - have a 87)
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